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A 25 Video series with Maureen Hagan and Nathalie Plamondon-Thomas to take you on a journey of discovering yourself and create amazing relationships around you, at work, at home, at play. Including a copy of the No.1 Bestseller THINK Yourself® A RELATIONSHIPS PRO.


I had reserved preferred seats with extra legroom for me and me husband for our long flight back from Thailand. This was the second part of our connecting flight— I had worked non-stop on the first flight and was planning to sleep on the second leg as the wakeup call had come way too early, hours before sunrise. I was tired and cranky. As we boarded, I noticed the aircraft had changed, and the seats I had paid extra for did not match the layout in this aircraft. While the initial plane had seven rows with extra legroom, this one only had three. My husband and myself were sitting in row four, in tight seats. A little bummed, I sat in my assigned seat. When the plane was finished boarding, I noticed that two seats in row three were not occupied. I asked the flight attendant if we could move to the preferred seats as we had already paid for it. The attendant said that these seats had to be reserved in advance. I explained, in a tone becoming a little faster and less considerate, that we had paid for these seats, but the aircraft had changed. The flight attendant responded that in case of aircraft changes, the fees would get reimbursed, that we just had to put in a written claim. I could not believe it. I totally lost it on the attendant. Thinking back, I am disappointed in myself. If I had approached the attendant differently, we may have been able to stretch our legs further.

THINK Yourself® A RELATIONSHIPS PRO gives you the tool to approach all life situations differently and make the best out of them. Using the STYLE-L.I.S.T. personality assessment tool, the book takes you on a journey of discovery, firstly of your own personality style and how to interact with people of other styles.

I used to HATE selling! Oh my! I knew I was great at what I do and that my services would totally transform my clients. I knew I could help, but man, did I hate selling myself! I would have given anything for someone to just do it for me and I would just show up to a perfect line-up of clients every day without having to “sell”!!!
Rings a bell? Any entrepreneurs out there can relate?
One day, it clicked. I had just had an informal call with a prospective client and I had explained what I could do for her and how it would transform her life, etc. and I have to say, I felt pretty proud of myself. I was bang on with examples, I had scripted my “sales pitch”, I knew everything I had to say and I was confident going into the call. Well! I did not get it! I was totally sure that I had gotten a new client. When I hung up, I even started to open a new client file, certain that she was signing up for a coaching package with me. The truth is, she was just very polite and did not want to disappoint me, so she pretended to be interested.
If I had been more aware of what she was saying and listened to her more, I would have totally picked up on it. But I was so busy narrating my “speech” to her, that I had totally missed the opportunity to find out what she needed. I had not even tried to find out what type of personality she was, nor was I trying to match it.
That’s when I realized that I needed to become better at listening. I needed to become better at reading people and really “get” them. After all, the work I do is quite transformational and happens at a deep level. So it is imperative that my clients trust me in order to feel comfortable with me helping them reprogram their thoughts and mindset. It is only when I started to genuinely be interested in my prospect clients and really listen to what they said and be really curious about what could even be behind their sentences that I actually started to be successful at selling.
I don’t consider myself a good salesperson per say. I don’t really sell. I now “serve”. I “solve”. I “listen”.
Fast track a decade later, I now even wrote a book on communication, relationships, sales, collaboration, influence, getting along. Using the STYLE-L.I.S.T. personality assessment tool, the book takes you on a journey of discovery, firstly of your own personality style and how to interact with people of other styles.

THINK Yourself® A RELATIONSHIPS PRO for businesses.

Do you have staff? This course is exactly for you:

It is fascinating how people know exactly what to do, and yet, sometimes, they do the reverse. They let their negative self-talk affect their productivity and get stuck in their own limiting beliefs, which affects your organization’s bottom line. Self-Sabotage, internal barriers and interpersonal relations are huge threats to your business. A demotivated employee or high turnover is highly expensive. Staff retention relies on relationships. People don’t leave their job; they leave their boss or the co-worker they can’t stand. Reprogramming your staff’s mind and making sure they can communicate effectively within and outside the organisation will exponentially increase the company profits.
THINK Yourself® A RELATIONSHIPS PRO is designed to change your staff’s internal self-talk and teach them how to work at their full potential so that your organization will TRANSFORM from the inside out!




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